Privacy policy
At Joey, accessible from, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Joey and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Log Files
Joey follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons
Like any other website, Joey uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Online Privacy Policy Only
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Joey. This policy is not applicable to any information collected offline or via channels other than this website.

What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our company, new products and other updates.
Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.

We respect your privacy. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our rights or property. When you complete forms online or otherwise provide Us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the Program and pursue any appropriate legal remedies.

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

5 Questions with


Tiffany Ramachandran

Why did you start Joey?

As a parent of three young children, I was often let down by the quality and short shelf life of kids gear quickly filling my house. I saw an opportunity to provide a better way for our family to go out and experience the world. I envisioned building a brand with high quality and beautifully designed products that offered parents a combination of versatility and functionality. I combined my past ecommerce and product development experiences with my modern parent mentality to create Joey.

How did you come up with the name?

As a new mom I had no clue if I was getting any of this parenting stuff right. I questioned everything I was doing, everything stressed me out, and all I wanted and needed was to be hugged –– like a marsupial carrying her young in a pouch. A hug makes everything better.

Five places you’ve taken your Joey:

To the zoo, the farmers' market, the picnic, Target, and the botanical gardens.

Five things you didn’t know you could do in a Joey?

  • Serve a meal on wheels.
  • Go on a pretend safari tour through the garden.
  • Relay race with other Joey wagons!
  • Pretend you’re in a rocket ship about to blast off.
  • Haul birthday presents.

What are you most proud of?

Raising kind, good humans and watching them blossom into their own people.