Frequently Asked Questions
Being a new mom, Founder Tiffany questioned every parenting decision she made and longed for the comfort of a warm hug – like a marsupial carrying her young in a pouch. Her desire inspired the creation (and name!) of Joey, a brand that offers high-quality and beautifully designed products that provide that sense of security and connection.
Joey Wagons are ready for use from the moment your child is born through their toddler years.
We have two modes of compatibility for an infant. Use our car seat adapter to connect your infant car seat to our wagon. Once your infant has developed the proper head and neck support, usually between 4-6 months, they'll be ready for the wagon seat, which can support up to 50 lbs. (25 kg.).
The wagon can accommodate one infant car seat adapter. A second child can ride in the other seat simultaneously.
A user manual is included with the wagon in the shipping box. If you have any questions, contact us at email@example.com.
Stroller Wagon Accessories
The Joey car seat adapter will work with most Cybex, Nuna, Maxi-Cosi, and Clek infant car seats.
Specifically, the Nuna Pipa, Nuna Pipa Lite, Nuna Pipa Lite LX, Mico AP, Mico Max 30, Maxi Cosi Mico NXT, Maxi Cosi Pebble, Maxi Cosi Cabrio Fix, Cybex Aton, Cybex Anton M, Cybex Aton 2, Cybex Aton Q, Cybex Cloud Q, and Clek Liing.
If you don't see your preferred car seat, please get in touch with our team at firstname.lastname@example.org for more information.
The Joey Wagon can accommodate one infant car seat adapter. A second child can ride in the other seat simultaneously.
Yes, two canopies can be used for The Wagon, one for each seat.
Design, Manufacturing & Safety
At Joey, safety is our #1 priority. Our stroller wagons are meticulously designed and manufactured with utmost care. They undergo rigorous testing to ensure compliance with the highest safety standards set by the Consumer Product Safety Commission (CPSC) and the American Society for Testing and Material (ASTM International). Additionally, Joey Wagons are safety-certified by the Juvenile Product Manufacturers Association (JPMA). Furthermore, all our wagons and accessories are non-toxic and compliant with CA Prop-65 regulations, and all fabrics and materials have been submitted for testing for harmful substances.
Joey products are designed at our headquarters in Houston, Texas. We partner with manufacturers in China who share our vision for safety and quality to ensure our products are produced under safe and humane working conditions.
Warranty & Repairs
Yes, your Joey Wagon is covered under warranty. It is guaranteed to be free from any manufacturing defects for two years from the date of purchase, under everyday use, and in compliance with the operating instructions. You will receive an additional year on your warranty (three years total) when you register your Joey Wagon.
Care & Use
Watch our how-to video here, or keep reading below.
- Detach the belt straps from the buckle.
- Undo the Velcro closures.
- Remove the seat liner in a few simple steps:
- Detach the five-seat belt straps from the buckle.
- Undo the Velcro closures attaching the liner to the frame, and release the snap at the top of the liner.
- Pull the straps out of the liner one by one.
- Remove the liner from the seat.
When you're ready to switch to the new seat liner, reverse the motions. Pull the straps back through the liner slits, reconnect each strap to the buckle, and connect the Velcro closure to the frame and the snap at the top.
Your stroller wagon is designed to withstand whatever life throws your way. The entire wagon, including its frame, seat, canopy, storage basket, and footwell, can be spot cleaned as needed. We recommend using warm water and mild soap on a soft cloth or sponge. Gently rub any sticky spots in circular motions to clean, wipe away residue, and dry to finish.
Pro tip: For those very extra messes, wipe away the dirt and grime with magic eraser sponges.
Press & Media
The Joey Wagon has been consistently recognized and celebrated with prestigious "Best Of" accolades in popular media publications, solidifying its reputation as a top-tier choice for families seeking the ultimate stroller wagon experience.
- Best Wagons for Kids of 2023
- Best Baby Gear of 2023
- Best Wagons for Kids and Families
- Best Stroller Wagons of 2023
- Best Stroller Wagon Accessories
- Best Wagon for Cities
- Best Wagon for Riding Comfortably in Style
- Best Stroller Wagon for Cities
- Best Hybrid/Full Featured Stroller Wagons
- Best Stroller Wagons That Will Have Your Kids Riding in Style
- Best Baby Shower Gifts for New Parents in 2023
- Best Stroller Wagons That Make Adventuring With Kids So Much Easier
- Best Wagon Strollers for Adventurous Families
- Best Travel Wagons for Airports
- Best Strollers for Plane Travel